At yarnleaf, your trust is our priority, and safeguarding your privacy is at the heart of everything we do. This Privacy Policy explains:
- The types of personal information we collect.
- How we use and protect this information.
- Your rights and choices regarding your data.
- How to reach us for any privacy-related concerns.
We also want to make one thing clear: yarnleaf never sells or rents your personal data to third parties.
1. Information We Collect
We collect personal information to provide a seamless and personalized experience. This information may come from your interactions with us, such as subscribing to newsletters, making purchases, or entering promotions. Here’s what we may gather:
- Identity & Contact Details: Name, email, phone number, address, birthday, purchase history, and product preferences.
- Transaction Data: Payment details like card type, partial card number, or bank name (excluding sensitive financial data).
- Technical Data: IP address, browser type, operating system, and device location.
- Marketing Preferences: Your preferences for receiving promotional communications.
- Social Media Data: Publicly available information from your social profiles.
2. Information You Provide
You may share additional information with us when shopping, participating in promotions, or interacting with our team. This includes:
- Name, contact details, gender, and address.
- Preferences, reviews, and shared content like photos or videos.
- Friend contact information if you refer them to us.
3. How We Use Your Information
Your information helps us create a better experience by:
- Tailoring product recommendations and promotions.
- Managing purchase history and resolving inquiries.
- Sending invitations to exclusive events and offers.
- Providing support before, during, and after purchases.
We may also use your data for other purposes, which we will disclose at the time of collection.
4. Cookies & Analytics
We use cookies and similar tools to enhance your shopping experience. These technologies help us:
- Remember your preferences for language, currency, and cart items.
- Show relevant ads and recommendations based on your browsing history.
- Analyze site performance and improve functionality using tools like Google Analytics.
You can manage cookies through your browser settings. To opt out of Google Analytics, visit Google Opt-Out.
5. Communication Preferences
Stay in the loop with our:
- Text Alerts: Receive free promotional messages (up to 4 per month).
- Newsletters: Get updates on campaigns, offers, and tips (up to 2 emails per week).
To unsubscribe, contact us at .
6. Who We Share Your Data With
We only share your data when necessary to provide our services:
- Payment processors and delivery partners.
- Marketing agencies and web hosting providers.
- Legal authorities when required by law.
We do not sell or rent your data to any third party.
7. How We Protect Your Data
We use advanced security measures to keep your information safe:
- SSL encryption for secure payment transactions.
- Secure servers to store your data.
- Regular updates to security protocols.
While no system is entirely foolproof, we continuously work to improve our safeguards.
8. Data Retention
We retain your data for as long as necessary to provide services or comply with legal requirements. Certain data may be retained even after account deletion for fraud prevention or compliance purposes.
9. Managing Your Consent
You can withdraw consent for data usage at any time. However, doing so may limit access to certain services. To review, update, or delete your data, contact us at .
10. Your Rights
You have the right to:
- Access your personal data.
- Correct inaccuracies.
- Request data deletion, subject to legal requirements.
To exercise these rights, email us at .
11. Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted here or sent via email. Please review it regularly to stay informed.
For questions or concerns, reach out to us at .